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Host/Porter role up to 38Hrs week

04/10/2024
04/11/2024
Casual
Byron Bay
Front Office & Guest Services (Hospitality & Tourism)

A little bit about us: Nestled on fifty acres of absolute beach front paradise, Elements of Byron is an award-winning resort offering luxury accommodation options, world-class resort facilities and unforgettable experiences. Barefoot luxury at every step.

Job Description

To be successful in this role, you will be someone who prides themselves on their outstanding customer service, can remain cool under pressure and has a knowledge of our local area.

Reporting to the Front Office Manager you will be responsible for ensuring we do not merely deliver service but do more than is expected to create authentic moments of hospitality.

You will be a confident driver as a large part of your role is driving our resort buggies allowing you to develop an excellent rapport with our guests. Your high energy, passion for customer service and exceptional attention to detail will see you excel in this role.

The hours: Casual role available working, 30-38hrs a week, across a 7-day rotating roster.

The shifts: 7am - 3pm and 3pm - 11pm

Desired Skills and Experience

Requirements

  • Maintain a thorough knowledge of resort facilities and promotions
  • Role will involve physical lifting and movement of luggage and other items
  • Maintain a high level of professionalism and ensure procedures are followed in relation to guest confidentiality
  • Experience working in a 4-5 star resort/hotel front office environment preferred
  • Full availability to work weekends and public holidays, including Christmas and New Year
  • Current full drivers licence essential
  • Display a professional image at all times through personal presentation and polished communication
  • Punctual, reliable and proactive
  • Full working rights on an ongoing basis within Australia is required for this role, ideally an Australian Resident or Citizen

Benefits

  • Restaurant, Accommodation and Spa treatment discounts
  • Employee Assistance Program
  • Full Day Orientation and dedicated departmental training
  • Annual and fortnightly staff awards
  • Refer a friend incentive
  • Stability and long term employment opportunities for the right candidate
  • Work in a beautiful beach side award winning resort
  • Uniform provided and parking available on site
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