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Housekeeping Coordinator 2 Days /Room Attendant 3 Days week

04/10/2024
04/11/2024
Casual
Byron Bay
Housekeeping (Hospitality & Tourism)

A little bit about us: Nestled on fifty acres of absolute beach front paradise, Elements of Byron is an award-winning resort offering luxury accommodation options, world-class resort facilities and unforgettable experiences. Consisting of 202 luxury freestanding villas with eight different villa options we are designed to delight every kind of visitor. Barefoot luxury at every step.

Job Description

Housekeeping Coordinator 2 Days, responsible for the day-to-day administration operations of the Housekeeping team.  Room Attendant 3 Days week. 

Housekeeping Coordinator: Working as part of the team you are responsible for the day-to-day administration operations of the Housekeeping team, ensuring that the unit operates efficiently, meets performance goals, timelines and standards. You may perform custodial duties in the absence of crew members or as otherwise required or directed. Your ability to juggle multiple tasks will ensure all messages, information and requests are communicated promptly and accurately to provide prompt delivery of excellent service that promotes a positive image of the property.

Room Attendant: Working in pairs, you will be required to complete allocated cleaning duties in our villas and public spaces, achieving exacting standards of cleanliness and presentation to meet our guest expectations.

Ideally you will have housekeeping experience working in a hotel or resort environment, an eye for detail and experience working to exacting standards and scheduled time frames. This role will suit someone who enjoys physical work, working outdoors and who is available to work weekends and public holidays. This is a casual role with 30-38 hours week available.

The hours are, 8.30am – 4.30pm, most days, however there may be times when you will be asked to stay back.

You will be provided with paid training for both roles. 

Desired Skills and Experience

Your previous experience as a office manager or admin support officer in a large busy team will set you up to succeed in this role.

Requirements

  • Previous room cleaning experience in a resort/hotel environment
  • The availability to work 8.30am - 4.30pm and to stay back if/when required
  • Ability to coordinate, train and motivate staff
  • Computer literate (Excel, Word, Outlook & OPERA)
  • Cleaning to be completed within expected time frames
  • A friendly, customer focused attitude with the drive to exceed guest expectations
  • Passionate about attention to detail
  • Ensure rooms are cleaned to required standards and in line with policies and procedures
  • High standard of grooming and presentation
  • Enjoy working in a team environment of 40+ staff
  • Must have current and valid drivers licence and be a confident driver
  • Previous experience driving a buggy would be highly regarded

Benefits

  • Restaurant, Accommodation and Spa treatment discounts
  • Employee Assistance Program
  • Full Day Orientation and dedicated departmental training
  • Annual and fortnightly staff awards
  • Refer a friend incentive
  • Stability and long term employment opportunities for the right candidate
  • Work in a beautiful beach side award winning resort
  • Please note that staff meals are NOT included
  • Uniform provided and parking available on site
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