A little bit about us: Located on fifty acres of absolute beachfront, Elements of Byron is an award-winning resort known for its laid-back luxury and exceptional guest experiences. Our resort features beautifully designed one and two-bedroom villas, diverse dining options, and world-class facilities that embody the best of Byron Bay. We take pride in offering barefoot luxury, ensuring unforgettable moments for both guests and staff in our stunning coastal paradise.
The role: Do you enjoy talking on the phone and pride yourself on your customer service skills and ability to juggle multiple inbound calls? If the answer is yes, we have a permanent part time role available, working Thu-Sun, 3pm - 8pm within our Front Office team as a Telephonist that could be perfect for you.
When you join our team as our newest Telephonist, you will play a key role in maintaining our reputation as a preferred destination for our guests and visitors to the resort as you will be the first point of contact for all phone enquiries. You may be assiting with guest amenities, booking activities, resort information, restaurant bookings, buggy transfers or providing guest assistance.
As our Telephonist, you will be the welcoming voice at the end of the phone for all internal and external enquires to the resort. You have the very important responsibility of creating a welcoming impression.
- The hours: Perm Part time role available 20 hours a week
- The shifts: You would be working set days Thu-Sun, 3pm - 8pm
- Rates: Mon-Fri $24.98, Sat $31.23, Sun $37.47
We are looking for someone who is available to work these set days and hours in a perm part time capacity.
To set you up to succeed: Two weeks of structured training will be provided to you covering the tasks required. You will also be assigned a buddy who will support you as you learn the system and resort features.